Pact™ is your claims concierge delivering effective solutions for underwriter, insurer, broker, claims company and customer needs. With our innovative and unique technology combination, we take the claims experience from days/weeks to minutes, reducing claims cost by up to 66% from ABI industry average. Pact™ collects all necessary information and supporting documentation for the claim. Pact™ AI platform performs its unique verification of the claimant and then verifies the claimants claims history from an array of specialised sources and databases. With a successful claim Pact™ delivers a suggested replacement value, calculated by its pricing database, facilitating rapid settlement.
This platform sits on top of a fully compliant, bank grade settlements platform that can settle claims in 26 currencies with state of the art security.
Pact™ impacts your bottom line. Have your partners purchase their own uniquely branded app to further simplify your requirements and costs. Your benefits increase consequentially, allowing for reduced handling, settlement and even staffing costs.
Pact™ impacts your bottom line directly; delivering iOS and Android branded applications for that enable cross selling opportunities, promoting customer acquisition and retention.
The Pact™ insurance concierge platform allows your customers to manage existing policies, makes the claim process simple and purchase new or renew existing policies directly from the application. This re-engagement can increase your completed quotes and policy renewals by up to 65% (as published by an insurer). Our unique Machine Learning Chat Bot further reduces staff costs, call times and telephony delays resulting increases customer satisfaction.
With our vastly experienced technology and innovation team and our bank grade, state of the art security, Pact™ supports all aspects of the company and customers experience; delivering permanent peace of mind meeting FCA and GDPR regulations.