Pact is taking claims from weeks to minutes.

What is Pact?

Pact is a disruptive Business Process Automation (BPA) and Artificial Intelligence (AI) technology, that’s launched a new automated Claims as a Service (CaaS) platform to the General Insurance (GI) market.
1
Reduce claims processing to minutes

Pact CaaS platform handles the mundane time-consuming claims enabling handlers to become more specialised in handling complex claims and increase the number of claims a single handler can process.

2
Increase insights & reduce costs

Pact significantly increases policyholder insight as well as improving the customer experience, whilst dramatically reducing the current cost of claims handling through re-engineering the process.

As seen in

60

Increase in customer retention

26

Decrease in total value claimed

44

Reduction in fraud

65

Increase in customer satisfaction

57

Increase in employee productivity

7

Claims processing time

30

Faster claims completion submission times

Services We Offer

rules-engine

Decision Layer

Pacts centralises decision making logic, creating a single source of reliability for everyone. You can centralise all your policy documents, business rules, limits, schedules, and risks, achieving multiple goals with one solution.

claim-automation

Fraud Layer

Pact has delivered an ever evolving neural network that detects fraud in real time using more than 50 separate data points during the claim.

supply-chain

Supply Chain Layer

Pact automates the process of working with third parties to obtain; quotes, instruct workers to perform task and gives customers direct access to interacting with the workers, whilst keeping everyone up to date with the claim’s progression.

Data Layer

Using claims data, Pact can deliver back structured data that enables you to connect the dots of potential fraud rings globally using Network Graphing and big data analysis in real time.

Claims Management System

Pact CMS delivers a 21st century view of claims processing, automating a handler’s tasks speeding up the journey of processing a claim, with Smart Actions of what to do next.

Why Pact™?

Increased
Customer Protection
Increased
Customer Insight
Improved
Customer Experience
Reduced
Labour Cost

Tech

APPS - Pact™
White Labeled Apps

White Labelled iOS, Android applications and Web Portal

APIS - Pact™
Rest APIs

Simple Rest Based Integration Points

Azure - Pact™
Deployed in Azure

Deployed In Microsoft Azure

BPA - Pact™
AI & BPA

AI Decision Layer

Testimonials

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