Ora handles the mundane time-consuming claims enabling handlers to become more specialised in handling complex claims and increase the number of claims a single handler can process.
Ora handles the mundane time-consuming claims enabling handlers to become more specialised in handling complex claims and increase the number of claims a single handler can process.
Ora significantly increases policyholder insight as well as improving the customer experience, whilst dramatically reducing the current cost of claims handling through re-engineering the process.
Increase in customer retention
Decrease in total value claimed
Reduction in fraud
Increase in customer satisfaction
Increase in employee productivity
Claims processing time
Faster claims completion submission times
Ora focusses on the Five pillars of claims handling; Experience, Policy Authentication, Fraud, Liability and Settlement, creating the first AI powered claims handler.
Pacts sophisticated Claims as a Service platform leverages 21st technology to automate the time consuming tasks within insurance to improve customer interactions and automate the journey for your customers delivering superior experiences increasing customer retention.
Fast track claims for everyone involved increasing productivity by an average 53%.
Using Ora will reduce fraud exposure by at least 44%.
Ora can integrate in to any claim management system (CMS), with successful integrations in to Saleforce, Proclaim, Guidewire and Duckcreek to name but a few. This saves you time, resources and money.