How We Engage

At Pact We Use a SCRUM
Development Framework

At Pact we use a SCRUM development framework, a defined process with tactical practices for implementing agile development. Agile development is about achieving rapid software delivery using short feedback loops, iterations, and agile teams that work efficiently together.

SCRUM is also influenced by lean concepts like deep user understanding and collaboration, checking the process regularly to optimise it, empowering teams, and favouring frequent small releases over infrequent large releases by working within 2-4 week time boxes of work called ‘sprints’

Values That Are Core To Scrum

The official Scrum Guide outlines a set of values that are the core of Scrum:

Commitment to achieving high-level and team-level goals
Courage to solve every problem, no matter how complex
Focus on the work defined during the sprints
Openness with stakeholders about the challenges faced by the team

Three Pillars of SCRUM

When these values are implemented by everyone, the pillars that make up the Scrum methodology are brought to life.



Offering visibility into the product, business and organisational goals and how each team member is responsible for their delivery



Frequent checks to make sure that current team efforts are aligned with product, business and organisational goals



Making changes as soon as possible when those deficiencies in the process are found

At the tactical level, product teams implement these values and build these pillars by working with a set of
Scrum events, roles and artifacts


Advantages of Scrum are:

Greater customer and user satisfaction

User feedback is quickly turned into testable, functional results

Team morale and satisfaction are higher

Teams that are committed to implementing values and pillars of Scrum feel more connected to the higher-level goals of the organisation

Flexibility and adaptability

Scrum creates an environment where changes and new requirements can be added easily

Reducing resource waste

Teams identify the risk of wasting resources like time, money and effort by delivering tangible functional features early on

Our Process

Once we start a project there are 4 steps before we go live. These are:

  • 1

    Describe and define

    Describe and define

    This is the set-up stage where we finalise the requirements, define the question sets and business rules to automate your solution

  • 2

    Design & Develop

    Design & Develop

    We supply you with designs for your approval of how your solution will look and work. We then create a test environment for you and your testing team to test your requirements

  • 3



    This is hands on testing, with final feedback changes and approvals to go live

  • 4



    The product is officially launched and marketing plans are put in action

  • 5



    We deliver 360 support for complete peace of mind

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