Net Promoter Scoring

World Leading NPS Scoring

Run a winning NPS program with Pact Feedback – made for businesses that love their customers feedback.

Use our NPS Calculator to Score, Benchmark and Track NPS

With Pact Feedback you fine tune your customer’s experience and understand their perspective. How do you measure up? We’ve made it easy to calculate your NPS ranking. Use our simple calculator to find your score and benchmark your business.

One NPS Survey, All Channels

Improve your response rates by engaging customers on the devices and platforms they want to use. With Pact Feedback you can collect customer feedback through:


Chatbots & Forms

Text or SMS



And More

Powerful role-based dashboards and reporting

With Pact Feedback our team can bespoke the question set to your requirements maximising the information gathered to help you make better decisions to improve your services for your customers

With Pact Feedback, you can gather NPS feedback through weekly, monthly, quarterly or send one-off surveys after a project is completed. You’re in control.

Powerful role-based dashboards and reporting

Get the right information to the right people in the organisation with role-specific, flexible dashboards and pre-configured reports. It means you get the right information, to the right people in real time so they can act quickly to improve the customer experience.

Book a Demo